There is no specific cause as to why this error happens, but some common causes can be:
- Discord wasn’t installed properly or its settings have gone corrupt.
- The Windows Audio Video service is not running.
- If your discord is running with administrator permission, disable it.
We have listed 5 solutions below to help you get rid of this issue.
METHOD 1: DELETE THE DISCORD FILES
- Firstly, close discord via the task manager- right-click on Taskbar, select task manager, and end task on discord.
- Right-click on the Windows start menu, on your desktop.
- Select Run in the menu that’s displayed
- Type %AppData% in the small Run window that pops up and click on Run.
- Locate the discord folder in the Windows Explorer window that opens. Right-click on that folder and click on delete.
- Go back to your start menu, and load Run again.
- This time, type %localappdata% and hit Run.
- Locate your Discord folder again by right-clicking on it and delete it.
- Restart your system and check if the issue resolves.
METHOD 2: WHITELIST DISCORD FILES IN YOUR ANTIVIRUS FILES
- Open Avast by right-clicking on the Avast icon.
- Once your Avast interface opens up, on the options running on the left side of the Avast screen- go to the Protection tab.
- Select the Virus Chest option displayed on the right side and there you’ll find all the quarantined files.
- Locate all the discord-related files, they’re easily identifiable as they start with “discord”.
- Hover over these files and you’ll see three dots, click on the dots and select “restore and add exception”.
- Repeat this step for all the discord files.
- Restart discord and check if the issue resolves.
To make sure that the antivirus doesn’t fiddle with discord again, add a folder in Avast that lets the software know that Discord files are not harmful. Here’s the procedure to do it:
- Open Avast in the same way.
- Go to the settings in Avast located in the top right corner.
- Go to the general section displayed on the left side.
- From the left select Exceptions option.
- Click on “Add Exception” and browse the discord installation files.
- Select “Exception”.
- Lastly, launch the discord installer to install discord.
METHOD 3: REINSTALL DISCORD
Of course, this is something everyone tries to fix any kind of error and it can do wonders for you sometimes. You can still encounter the error even if you have somehow installed discord. In that case, uninstalling your discord is your easiest bet and while it’s quite simple we have the steps here for you just in case you need a hand:
- First, right-click on the Windows menu and select the “Search” tab from the options.
- Type control panel in the search field.
- In the control panel, you’ll see quite a few options, Look for the programs option and you’ll see an option to “uninstall programs”. Head over there.
- Find discord and select it, click on uninstall.
- Once you’ve uninstalled it, head over to Run by right-clicking Windows.
- Open Run and type %appdata% and click on OK.
- Find your discord folder and delete it.
- Open Run once again and type %Localappdata% and delete your discord folder.
- You can reinstall discord from their official website.
- Reinstall and check if the error is resolved.
METHOD 4: RUN DISCORD WITHOUT ADMIN PRIVILEGES
This app can run if you’re not logged in from using your admin account. If none of the methods work you can try this one final method to fix the error.
- Right-click on Discord and go to properties.
- In the properties, go to the shortcut tab and select advanced options.
- Uncheck the “Run as administrator option” and click on OK.
- Next, go to compatibility and uncheck the option “run as administrator” from there as well.
- Click on OK to apply changes.