Why Every Virtual Event Platform Need an In-app Chat?

In-app Chat in Virtual Event Platforms acts as a powerful tool! A virtual event platform is a space where people attend online events exhibited by a host. An in-app chat lets the attendees use live & private chats features to experience a real-time,  in-person presence while attending these virtual events. The in-app chat solutions enable attendees’ network with each other and provide space for chat rooms using which the attendees interact with hosts. In addition, a custom In-app Chat service will allow the host to share documents, images, videos and have more interactive virtual events.

in app chat for virtual event

Everything About In-app Chat API

The In-app Chat API is a set of application programming interfaces that allows access to back-end chat service and the server infrastructure with feature-set and offers an easy embedding of real-time chats into any app.

So, an in-app chat API for a virtual event platform denotes a collective chat API that comprises essential features  like instant live chat, voice, and video call to enable real-time communications to engage in the virtual events.

Let’s now move to understand how an in-app messaging platform supports and enhances the virtual events.

How does an In-App Chat API prove Useful for Virtual Event Platforms

Virtual event platforms require additional care in the development stage, as these platforms must be dynamic, user-centric, and offer an enhanced user experience. 

For any virtual platform to be successful, instant chat and real-time interaction are critical. Hence, integrating an in app messaging API can prove helpful to virtual event platforms, as it allows users to chat and network with the host and other attendees.

The primary objective of a virtual event is to create an interactive session among the audience and host, allowing users to chat, share media files, call and network. 

While it is possible to list down multiple uses a virtual event platform can gain by adding in-app chat features, here are the nine most compelling reasons why every virtual event platforms must integrate with an in-app chat:

1.Get Global  Language Connect

Most virtual events have attendees from across the globe, and an instant message translator will help break the language barriers and establish engaging events.

In a career seminar, the host might ask for feedback in the chat room, and users can type their feedback in preferable language that gets auto-translated at the host side. Therefore, the real-time text translator in chats is one of the most worthy features of an in-app chat SDK.

2. Message by User Reactions

When a text message fails to express correctly, the emojis and GIF stickers allow users to express themselves better. For example, in a live trade show, the host may raise a question and seek attendees’ opinions. Here, attendees may react, selecting different emojis and stickers, thus, allowing the host to determine the likeliness of the question on the go.

Almost all popular video chat api for virtual event by default have emojis, GIFs in their APIs to allow users to react and express. Also, adding emojis and stickers enhances user engagement.

3. Seamless Media Files Sharing 

Sharing files from within the app allows users to transfer files, images, worksheets, and documents seamlessly.

An in-app video chat solution for online event platforms will likely attract more users when a media sharing function comes with the chat API. For example, at the end of a career training event, the Trainer( host) may ask participants to share their resumes;  and the advanced in-app chat feature lets the attendees upload their documents securely in the chat rooms.

4. Access from the Same Screen

Too many apps and communication channels, and users are struggling to stay on the same screen; switching between screens is so common, annoying, and the user may lose track of information.

So, what all users look for in a virtual event platform is one place to store, access, and retrieve the chats and files when required. The in-app video calling API for virtual platforms comes with a dedicated space for chat storage and facilitates voice and video calling from within the app.

In an online expo event, attendees can chat with the host and other attendees, transfer files, exchange ideas without disclosing their email ids and phone numbers.

5. Transparent Chat Rooms

Every virtual event platform should have a chatroom for its users to connect and interact with others. By integrating Chat API into android apps and web apps it is possible to know the read receipts and message delivery notifications, thus creating an impactful communication. 

In a virtual Job Fair, attendees can selectively choose to interact with the host to share their details; if their message gets read, then they can continue their conversation over the chat room and leave the chat. The transparency of message status lets each user take action sensibly and save time.

6. Networking with Cause

In online virtual events like online seminars, the host can discuss subjects and interact one-on-one while the remaining users remain as an audience. Also, users get to interact and make important network connections using the chat rooms.

However, the host can moderate the live chats for inappropriate language in the public forums and channels using in-built tools of In app messaging for ios, android, and web apps like the profanity filters.

6. Monetize to Benefit

Any virtual event organization will have sponsors for all their events. In such a scenario, for the sponsored events, the host may create chat rooms dedicated to the sponsors or display their name and information frequently, helping event attendees.

In a Wedding virtual Fair, the host can display ads of caterers while introducing them. In a virtual book fair, the publisher or sponsor can get a separate chat room to interact directly with attendees.

Virtual Event Platforms and the event hosts must capitalize on the customization of  In-app Chat API to reap the monetization benefits and add value to the event.

7. Secure Virtual Networking 

Generally, people worry about the occurrence of privacy breaches while using any online event platforms. However, when a virtual platform provides the option to communicate with other users to exchange information and chat via a secured and encrypted communication path, then the worry disappears.

Several In app messaging API for ios and other platforms make it a point to secure all their messaging apps with end-to-end encryption. Also, a reliable chat API must possess GDPR Complaint and follow all security protocols.

8. Live Video and Voice Calling

Considering the present challenging time during the pandemic, and the advancement of technology, messaging alone is not the option people depend on; live video and voice calling API to enhance user experiences.

Integrating video call api for virtual event platforms is one way for virtual platform organizations to attract users as it gives the in-person meet-up feel. For instance, a manager can dial up a video call to connect with a teammate directly from within the event app to receive updates in a virtual office meeting. 

Wrapping up 

For a virtual event platform to become successful, it must have features that allow the users to stay within the app and perform necessary actions like video calls and chat. Therefore, to create a virtual event platform, choose in-app chat API functionalities that support enormous concurrent users. So, wisely choose an In app messaging software that helps you develop the best virtual event platform.

Why Every Virtual Event Platform Need an In-app Chat? 1
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